{"id":3184,"date":"2019-07-24T11:11:39","date_gmt":"2019-07-24T10:11:39","guid":{"rendered":"https:\/\/starksglobal.ch\/greealiaglish\/politique-de-confidentialite\/"},"modified":"2020-06-19T12:47:17","modified_gmt":"2020-06-19T09:47:17","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/starksglobal.com\/gr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
<\/p>\n
<\/p>\n
1) About STARKS and this Privacy Policy<\/strong><\/p>\n SMG Greece has its registered offices at Metamorphosis 25, Thessaloniki, Greece<\/span> (the \u201cCompany<\/strong>\u201d).\u00a0 In this Privacy Policy, we use \u201cSTARKS<\/strong>\u201d and “we<\/strong>“, “us<\/strong>” and “our<\/strong>” to refer to the Company, its parent company, its affiliated companies and clinics.<\/p>\n This Privacy Policy provides natural persons with useful information so that they give a specific, unambiguous, informed, free and informed consent to the collection and processing of their Personal Data when they use our Platforms (the \u201cUser(s)<\/strong>\u201d). Please take a moment to read the following policy which explains how we collect, use, disclose and transfer the Personal Data that Users provide to us or that we collect on our websites, mobile applications, when the Users contact the STARKS contact centre by telephone (the \u201cPlatform(s)<\/strong>\u201d) or interact with us over social media. It also explains how we collect information through the use of cookies and related technologies when using our Platforms. By using any of the Platforms, you agree to be bound by this Privacy Policy.<\/p>\n The Platforms are not directed at collecting or processing any Personal Data on any User who is under the age of 16. If the User is below the age of 16 years, the consent to such processing shall be given or authorised by the holder of the parental responsibility over the User.<\/strong><\/p>\n 2) Updates to this Privacy Policy<\/strong><\/p>\n From time to time, we may update this Privacy Policy. The latest version of this Privacy Policy will always be available on the Platform. We will inform the User of any substantial changes to this Privacy Policy on the Platforms or by contacting you through other channels, such as email. Any new version of this Privacy Policy shall take effect upon the date of information or posting on the Platforms. By continuing to use any of the Platforms, you agree to be bound by the terms of these updates and amendments.<\/p>\n 3) Collection of Personal Data <\/strong><\/p>\n We may collect Personal Data as described below:<\/p>\n <\/a>4) Purpose and legal basis of the processing<\/strong><\/p>\n We will use the Personal Information provided by or collect from the User:<\/p>\n 5) Nature of the provision of Personal Data<\/strong><\/p>\n Please note that the provision of Personal Data pursuant to letters a), b), c), d), e) of Article 4<\/a> above is a mandatory legal or contractual requirement.<\/p>\n If the User fails to provide Personal Data in accordance with letter a) of Article 4<\/a>, she or he may not be able to use the Platform, receive information requested about our products and services, or conclude a contract with us.<\/p>\n Conversely, the provision of Personal Data pursuant to letter f) of Article 4<\/a> is optional, but limited to specific purposes, such as receiving commercial communications or determining the degree of satisfaction of the Users, and the User\u2019s consent may be withdrawn at any time in accordance with the Article headed \u201cCommercial Communications\u201d<\/a> of this Privacy Policy.<\/p>\n 6) Cookies and other information automatically collected<\/strong><\/p>\n Like most websites or platforms, STARKS logs IP addresses and uses cookies and similar technologies that allow us to recognise the User, to customize the online experience, and to provide us with information about the way Users access our Platform.<\/p>\n We may collect information about the User\u2019s computer or mobile device, including where available the IP address, operating system, log in times and browser type. We use this information to better understand how Users use our Platform and for internal reporting purposes. We may anonymise and then share this information with advertisers, sponsors or other businesses.<\/p>\n The User can find out more about how we use cookies and related technologies by checking our “Cookie Policy”.<\/a><\/p>\n 7) Special categories of Personal Data<\/strong><\/p>\n We do not process special categories of data such as genetic data, biometric data for the purpose of uniquely identifying a natural person, or data concerning health, unless the User has given explicit consent and entered into a contract with STARKS for the processing of those Personal Data in relation to one or more specified purposes agreed with the User.<\/p>\n 8) Personal Data processing <\/strong><\/p>\n Personal data will be processed in a manual or digitized form, then transmitted and inserted in the relevant databases that will be accessible to STARKS employees and external collaborators in charge of data processing, in connection with the tasks assigned to each of them and in accordance with this Privacy Policy. We limit access to Personal Data to employees and external collaborators who reasonably need access to it, to provide the products, to perform the services or in order to do their jobs.<\/p>\n Data processing may also be carried out by third parties that provide specific processing, administrative or instrumental tasks necessary to achieve any of the purposes mentioned in Article 4<\/a> above. For example, suppliers, agents or contractors that provide services on our behalf such as website or data hosting, online content, marketing communication, payment gateway, credit card processing, credit checks handling or fraud prevention.<\/p>\n Any data processing by third parties is subject to the signature of a data processing agreement with STARKS that requires data processors to comply with security, integrity, and confidentiality obligations.<\/p>\n <\/a>9) Sharing Personal Data <\/strong><\/p>\n We will only share Personal Data with third parties under the following circumstances:<\/p>\n To know out at any time the companies to which Personal Data may be communicated, simply ask for the updated list in accordance with the Article headed \u201cContact us\u201d<\/a> of this Privacy Policy.<\/p>\n 10) International Transfers<\/strong><\/p>\n Personal Data may be transferred to, stored and processed in countries or territories located inside or outside the European Economic Area and Switzerland.<\/p>\n In case we have to transfer Personal Data outside the European Economic Area and Switzerland, we shall ensure that such transfer is based on an adequacy decision from the European Commission, or appropriate safeguards such as standard data protection clauses adopted by the European Commission or a Supervisory Authority, unless we obtain the User\u2019s explicit and fully informed consent or the transfer is necessary for the conclusion or performance of a contract between us and the User.<\/p>\n 11) Retention of Personal Data<\/strong><\/p>\n STARKS will keep Personal Data in a form which permits identification of Users for no longer than is necessary for the purposes for which the Personal Data are processed.<\/p>\n The exact period of storage of depends on the purpose and legal basis according to which the Personal Data is processed and on the systems or solutions used for the processing of such Personal Data. It is not possible at the outset to detail the various time periods for which Personal Data will be stored. The criteria used to determine the period of storage include whether it is requested by applicable laws or regulations, necessary to carry out the purpose, or required for the performance of the contractual relationship with the User, and whether the User has consented or not.<\/p>\n Where Personal Data is used in accordance with the User\u2019s consent for any specific purpose, as stated in letter f) of Article 4<\/a> above, for example to receive commercial communications or to take part into market research to improve our products or services, the User may withdraw her or his consent at any time in accordance with the Article headed \u201cCommercial Communications\u201d<\/a> of this Privacy Policy.<\/p>\n With respect to Cookies, STARKS uses both ‘session cookies’ and \u2018permanent cookies\u2019, which can remain on Users computers or mobile devices for different periods of time. The User can enable or delete cookies at any time as explained in our “Cookie Policy”.<\/a><\/p>\n 12) Non-personal data<\/strong><\/p>\n For avoidance of doubt, STARKS may freely use, retain and share with third parties, data that are not personal by nature, or data that are personal subject to anonymisation or pseudonymisation.<\/p>\n Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific User without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the Personal Data are not attributed to an identified or identifiable natural person.<\/p>\n 13) Advertising<\/strong><\/p>\n The Platforms may use third parties such as network advertisers and ad exchanges to serve you ads on third party platforms after you leave our Platforms, and we may use third party analytics and other service providers to evaluate and provide us and\/or third parties with information about the use of the Platforms and viewing of ads and of our content.\u00a0 Network advertisers are third parties that display advertisements, which may be based on your visits to the Platforms and other apps and sites you have visited.\u00a0Third party ad serving enables us to target advertisements to you for products and services that you might be interested.<\/p>\n Third party tracking technologies are not controlled by us, even if they are associated with our Platforms or our ads.\u00a0 Statements regarding our practices do not apply to the methods for collecting information used by these third parties and others or the use of the information that such third parties collect.\u00a0 The relevant third party\u2019s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices.\u00a0 We make no representations regarding the policies or practices of third party advertisers or advertising networks or exchanges or related third parties.<\/p>\n You have choices in respect of the delivery of ads.\u00a0 You may opt-out of receiving certain types of behavioural ads by visiting the third party websites described in the “Cookie Policy”<\/a>. We are not responsible for effectiveness of or compliance with any third parties\u2019 opt-out options.<\/p>\n 14) Protecting Personal Data <\/strong><\/p>\n We want Users to feel confident about using our Platform, and we are committed to make all reasonable commercial efforts to protect Personal Data we receive or collect through our Platforms. We have put in place technical and organisational physical, electronic, and procedural measures to protect Personal Data against unauthorised or unlawful processing and against accidental loss, damage or destruction. However, where the User is asked to choose a login and password in order to access certain parts of our Platforms, the User is responsible for selecting a secure password and keeping that password confidential. The User should not share the login and password with anyone else.<\/p>\n 15) Users\u2019 rights <\/strong><\/p>\n STARKS fully recognizes the following rights of each User in accordance with applicable law:<\/p>\n As we care about the confidentiality of information you provided us, your rights may be assert by addressing an appropriate written request to the STARKS representative in charge of the processing, including proof of your identity, at the address mentioned in the Article headed \u201cContact us\u201d<\/a> of this Privacy Policy.<\/p>\n Please note that if we process Sensitive Data in accordance with the contract and purposes agreed between STARKS and the User, we will take special care to protect the confidentiality of such data. In this context, sensitive data, such as health-related information, will only be released in our clinics to the User upon specific written request and check of identity (please bring your passport or identity card).<\/p>\n <\/a>16) Commercial communications: How to withdraw?<\/strong><\/p>\n Where the User has given consent to the processing of Personal Data for any specific purpose, as stated in letter f) of Article 4<\/a> above, for example to receive commercial communications or to take part into market research to improve our products or services, the User may withdraw consent at any time.<\/p>\n The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.<\/p>\n If you wish to withdraw consent to the processing of Personal Data for any specific purpose, please send us a written request at the address specified in the Article headed \u201cContact us\u201d<\/a> below.<\/p>\n You may also unsubscribe from e-mail marketing communications sent by STARKS at any time by sending a message to the email address mentioned in the Article headed \u201cContact us\u201d<\/a> or by clicking on the \u2018unsubscribe\u2019 link in any STARKSmarketing e-mails.<\/p>\n <\/a>17) Contact us<\/strong><\/p>\n If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the Personal Data we hold about you or to unsubscribe from any further e-mail marketing communications:<\/p>\n <\/a>18) Cookie Policy<\/strong><\/p>\n Please find below some more information about how the Platform uses cookies:<\/p>\n a. What is a cookie?<\/strong> We use cookies to enhance the online experience of our Users and to better understand how our Platform is used. Cookies may tell us, for example, whether the User has visited our Platform before or whether we have a new User.<\/p>\n Cookies can remain on your computer or mobile device for different periods of time. STARKS uses both ‘session cookies’ and \u2018permanent cookies\u2019. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognise your computer or mobile device when you open your browser and browse the internet again. Please see below how you can enable, disable or delete Cookies.<\/p>\n b. Categories of cookies<\/strong> c. What cookies are used on the Platform?<\/strong>\n
\n
\n
\n
\n
\nCookies are text files containing small amounts of information which are downloaded to the Users\u2019 computer or mobile devices when they visit a website or mobile application. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform. Cookies are used to:<\/p>\n\n
\nThere are two broad categories of cookies:<\/p>\n\n
\nThe Platform serves only the following types of cookies to your computer or mobile device:<\/p>\n